OVERVIEW

Welcome to Toad Palace! By using our website or services, you agree to these Terms.

1. Definitions

  • “We” or “Us” refers to Toad Palace.
  • “You” or “Customer” refers to the individual or entity using our website or services.
  • “Services” includes the sale of reptiles, shipping, and customer support.

2. Use of Website and Services

  • You must be 18 years or older to use our website and services.
  • You agree to provide accurate and complete information when ordering.
  • You are responsible for maintaining the confidentiality of your account information.

3. Payment and Pricing

  • Prices are subject to change without notice.
  • Payment must be made in full before shipping.

4. Shipping and Delivery

  • Shipping policies are outlined in our Shipping section.
  • We are not responsible for delays or issues caused by third-party shippers.

5. Live Animal Guarantee

  • Our Live Animal Guarantee is outlined in our Shipping section.
  • We strive to ensure the health and well-being of our reptiles.

6. Customer Support

  • We provide customer support via phone, email, and website.
  • We respond to inquiries during business hours.

7. Cancellation and Refund

  • You can cancel your order before shipping.
  • Refunds are issued according to our refund policy.

8. Warranty Disclaimer

  • We disclaim all warranties, express or implied.
  • We do not guarantee the longevity or health of reptiles.

9. Limitation of Liability

  • We are not liable for damages or losses resulting from our services.
  • Our liability is limited to the amount paid for the reptile.

10. Indemnification

  • You agree to indemnify and hold harmless Reptiles Palace and its affiliates.

11. Governing Law

  • These Terms are governed by [state/country] law.
  • Any disputes will be resolved through [dispute resolution process].

12. Changes to Terms

  • We reserve the right to modify these Terms.
  • Changes are effective immediately upon posting.

13. Contact Us

  • Phone: +1 (203) 433-5096
  • Email: info@toadpalace.com
  • Website: https://toadpalace.com/

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms.